How we deliver
We view each Client request as a valued instruction and in dealing with your property related matters are not satisfied until you are.
We take the time necessary to work with you so that you feel confident that your requirements are fully understood. Our team have a wide variety of skills so we undertake any project from start to finish, priding ourselves in an honest and reliable service which provides great value for money.
Our customer service is backed up by valuable advice throughout the project. Our processes are designed to give all customers exactly what they want and expect - diversity and flexibility in providing delivery options is our key to success, this is what makes us stand out from our competition.
For example, where we have provided services to flood damaged properties we secured restoration specialists for our clients to remove valued contents from the property for off-site restoration, installed drying equipment, periodically monitoring the affected areas ensuring areas of damp were restored to their pre-incident condition.
Throughout the process we provided advice on claims often acting as the link between client and insurer, ensuring that all works required were carried out are to the highest standard.